Booking Policy
Doctors Scripting Fee
All first time bookings incur a $60 scripting fee for intravenous treatments.
This script is valid for either 12 months or 12 repeat treatments.
Weekend & Public Holiday Surcharges
Saturday Rate - $50
Sunday Rate - $75
Public Holiday Rate - $150
Our surcharge rates apply to each booking made, and are calculated per person.
After Hours Surcharge
For bookings outside of our regular operating hours (8am-8pm) there is a $185 surcharge added to your total treatment cost.
Overtime Surcharge
Should you require additional treatment time with your nurse, a $75/hr rate will apply and be added to your total treatment cost.
Travel Fees
If you are 40km or more from CBD, there will be a $75 call out fee to be paid at the time of appointment. Upon booking one of our Customer Consultants will notify you whether your location falls within this category.
Parking Fees
When booking your appointment please advise our team of your locations parking arrangements. Any fees incurred by our infusion nurses for parking will be charged to your service fee on the day.
Cancellation Policy
If you need to reschedule your appointment we require as much notice as possible. Any cancellation or rescheduling your appointment within 24 hours of an appointment time, will lead to your deposit being forfeited.
Promotions & Offers
Promotions and offers are not able to be used in conjunction of one another. Please speak with one of our team to confirm whether the offer or promotion is still valid when booking.
Group Bookings
For group bookings a $50 deposit per person is required when making the booking. Should any member of the group cancel, their individual deposit will be forfeited.
Refusal Of Treatment
The Vita Drip hold the right to not perform any treatment on members who have medical conditions or contraindications, intoxicated or are abusive in any way.
All relevant medical history, conditions, previous adverse reactions or allergies must be disclosed in our waiver prior to receiving the treatment.